Welcome to Vica Insurance

Your trusted partner in insurance services. Explore our policies to secure your future.

Comprehensive Insurance Plans

24/7 Customer Support

Affordable Premium Options

About Us

At Vica Insurance, we are committed to providing comprehensive insurance solutions tailored to your needs. With a focus on customer satisfaction and reliability, we strive to be your trusted partner.

Privacy Policy

At Vica Insurance, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By engaging with our services, you agree to the practices described below.

• Information We Collect
  • Personal Information like name, address, email, phone number, and date of birth.
  • Driver’s license number and government-issued identification details.
  • Vehicle Information: Make, model, year, registration, and Vehicle Identification Number (VIN).
  • Claims Information: Accident reports, repair histories, and claims-related documents.
  • Usage Information: Driving behavior, mileage, and location data collected via telematics or mobile apps.
  • Website and Technical Information: IP address, device type, browser details, and website interaction data.
• How We Use Your Information
  • Policy Management: To process applications, issue insurance policies, and manage renewals.
  • Claims Processing: To assess and process claims efficiently.
  • Premium Calculation: To determine accurate pricing based on risk assessment.
  • Customer Support: To respond to inquiries and provide assistance.
  • Fraud Prevention: To detect and prevent fraudulent activities.
  • Marketing and Communication: To send policy updates, promotions, and other relevant information (with your consent).
  • Service Improvement: To analyze data and enhance our offerings.
• Sharing of Information
  • Service Providers: To assist in claims processing, policy servicing, and IT support.
  • Regulatory Authorities: As required by law or for compliance purposes.
  • Reinsurers and Partners: For underwriting, risk management, or offering value-added services.
  • Third Parties: To prevent fraud or respond to legal requests.
• Data Retention

  We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Data that is no longer needed is securely deleted or anonymized.

• Protecting Your Information

  We take your data security seriously and implement the following measures:

  • Encryption of sensitive data during transmission and storage.
  • Secure servers with limited access to authorized personnel.
  • Regular security audits and updates to protect against threats.
• Your Rights
  • Access: Request a copy of the information we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Manage your preferences for marketing communications.
  • Restrict Sharing: Limit data sharing where legally permissible.

  To exercise these rights, contact us at the details below.

• Cookies and Tracking Technologies

  Our website and mobile applications use cookies and similar technologies to enhance your experience, analyze usage, and provide tailored content. You can control cookies through your browser or device settings.

• Changes to This Privacy Policy

  We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website. Please review it regularly for updates.

Contact Us

For any questions or concerns, feel free to reach out to us. We’re here to help you!

If you have questions about this Privacy Policy or how we handle your personal information, please reach out to us: